Website Privacy Policy

Carolina Vein Care & Aesthetics respects your right to privacy. We take your concerns seriously and are committed to transparency in how we collect, use, share, and protect your information. This Privacy Policy outlines our practices related to the use of carolinaveincare.com (the “website”) and any other websites or services under our control. In addition to this Privacy Policy, please consult our Terms & Conditions and Notice of Privacy Practices for information about how we handle protected health information (PHI) in accordance with HIPAA.

Information We Collect and How It Is Used

Visitors may browse Carolina Vein Care’s website without submitting personal information. However, some sections of our site include forms that allow users to provide contact details—such as name, email, phone number, or address—for scheduling consultations, requesting more information, or subscribing to updates. Any information submitted is voluntary and used solely to:
  • Respond to your inquiries or appointment requests 
  • Improve our services and website functionality 
  • Communicate updates, offers, or health-related information relevant to your inquiry 
  • Prevent misuse or technical abuse of the site 

Email Communications and Newsletters

You may choose to receive emails from Carolina Vein Care, including appointment reminders, updates on services, or newsletters. You can unsubscribe at any time by following the opt-out instructions included in each message. Please note: email is not a secure communication method. We advise against submitting sensitive personal or medical details via email.

IP Addresses and Server Logs

Our servers may automatically collect your IP address and related metadata when you access our website. This helps us:
  • Analyze site usage trends 
  • Monitor user engagement 
  • Improve page navigation and performance 
IP addresses are not linked directly to personal identity, and this information is used solely for technical analysis and optimization.

Tracking Technologies

We use a variety of standard tracking tools on our website, including:

Cookies

Cookies are small data files stored in your browser. They help personalize your experience and enable website functionality, including:
  • Remembering your preferences or previous activity 
  • Enabling form autofill 
  • Tracking site usage for performance analytics 
You can choose to disable cookies in your browser settings; however, this may affect some functionality.

Web Beacons

Web beacons (invisible graphic tags) help us track whether users have interacted with content—such as viewing a video or opening an email—and improve our ability to deliver useful, relevant content.

Analytics Tools

We use Google Analytics and other analytics software to gather non-personal data, including:
  • Page visits and time on site 
  • Browser type and operating system 
  • Referring/exit pages 
  • Date/time of access 
This data helps us understand visitor behavior and improve the overall site experience.

Social Media Features and Embedded Content

Our website includes features like social sharing buttons (e.g., Facebook “Like,” Instagram links) and embedded videos hosted on YouTube. These third-party platforms may collect data according to their own privacy policies. Interactions with these features are governed by the privacy policies of the respective companies.

Third-Party Advertising and Remarketing

We use Google Ads and Facebook/Meta pixels for marketing and remarketing purposes. These tools allow us to deliver tailored ads based on your interaction with our website. Please review the privacy policies of Google and Meta for more details on how your data may be used. You may opt out of personalized ads through:

External Links

Our website may link to other medical, informational, or third-party websites. Carolina Vein Care is not responsible for the content, security, or privacy practices of external websites. We encourage you to review their privacy policies before submitting any information.

Public Forums or Comment Features

If our website includes forums, blog comments, or testimonial submissions, please be aware that any personal information you share in these areas may be visible to others. Use discretion when posting in public areas.

Legal Disclosures

We may disclose your information:
  • When required by law (e.g., subpoena, court order) 
  • To protect the safety, rights, or property of our patients, staff, or the public 
  • To investigate potential fraud or abuse 

Data Retention

We retain your personal information only as long as necessary to:
  • Provide requested services 
  • Comply with legal requirements 
  • Enforce our terms and protect our rights 

Information Security

We implement reasonable technical and organizational safeguards to protect your personal data from unauthorized access or misuse. However, no data transmission over the Internet is 100% secure. You provide information at your own risk.

Children’s Privacy

This website is not intended for use by children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

HIPAA and Protected Health Information (PHI)

Carolina Vein Care provides certain services through our secure patient systems, including appointment scheduling and access to patient records. Information submitted through these channels may be classified as Protected Health Information (PHI) and is handled in compliance with HIPAA regulations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be noted on this page. We encourage you to check back regularly for updates. Last updated: April 10, 2025

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact: Carolina Vein Care & Aesthetics 2817 Woodruff Road Simpsonville, SC 29681 📧 info@carolinaveincare.com 📞 (864) 610-1947

Now Offering Virtual Vein Screenings

Safely and securely send photos to our office so you can perform a self-assessment from the comfort and privacy of your home! Click on the button below to start your complimentary self assessment virtual vein screening, and we will contact you for a consultation.