Website Privacy Policy

Last Updated: September 22, 2026

Carolina Vein Care & Aesthetics (“Carolina Vein Care,” “CVC,” “we,” “us,” or “our”) respects your privacy and is committed to transparency regarding how we collect, use, share, and protect personal information.

This Privacy Policy explains our practices related to carolinaveincare.com and other websites, forms, communications, and online services operated by Carolina Vein Care & Aesthetics.

This Privacy Policy applies to information collected through our website and related communications. Protected Health Information (“PHI”) that we receive or maintain as a healthcare provider may also be governed by our Notice of Privacy Practices and applicable laws, including HIPAA.

Please also review our Terms & Conditions for information regarding use of our website.

Information We Collect

Depending on how you interact with Carolina Vein Care, we may collect the following types of information.

Information You Provide Directly

When you complete a website form, contact us, request an appointment, communicate with our office, or subscribe to communications, you may voluntarily provide information such as:

  • Name
  • Email address
  • Telephone or mobile phone number
  • Mailing address
  • Appointment or scheduling information
  • Information contained in questions, inquiries, or messages you send to us
  • Communication preferences, including email or SMS/text-message consent

Standard website inquiry and appointment-request forms are intended for general inquiries and scheduling purposes. Please do not submit sensitive medical information or other Protected Health Information through a standard website contact form unless the form is specifically identified as a secure method of communication.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through our website servers, cookies, analytics services, advertising technologies, and similar tools. This information may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring or exit pages
  • Date and time of visits
  • Website interactions
  • Approximate geographic information derived from an IP address
  • Cookie identifiers and similar technical information

We use this information to operate our website, understand website usage, improve performance, measure marketing effectiveness, and protect against misuse or technical problems.

How We Collect Information

We may collect information through:

  • Website contact and appointment-request forms
  • Telephone calls
  • SMS/text-message communications
  • Email communications
  • Newsletter or marketing subscriptions
  • Secure patient systems
  • Cookies and similar technologies
  • Website analytics tools
  • Advertising and remarketing technologies
  • Interactions with embedded content or social media features

Information submitted directly to Carolina Vein Care is provided voluntarily.

How We Use Personal Information

We may use personal information to:

  • Respond to inquiries
  • Schedule, confirm, modify, or manage appointments
  • Provide requested information about our services
  • Communicate with patients and prospective patients
  • Send appointment reminders and scheduling updates
  • Provide customer service and respond to questions
  • Send informational or promotional communications when permitted and when appropriate consent has been provided
  • Maintain and improve our website and services
  • Analyze website usage and performance
  • Measure the effectiveness of advertising and marketing campaigns
  • Detect or prevent fraud, abuse, security incidents, or technical problems
  • Comply with applicable laws, regulations, court orders, or legal obligations
  • Protect the rights, safety, and property of Carolina Vein Care, our patients, our staff, or others

SMS/Text Message Communications and Consent

Carolina Vein Care may offer SMS/text-message communications to individuals who provide their mobile telephone number and consent to receive text messages.

Depending on the communication for which you have provided consent, messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Scheduling or rescheduling updates
  • Responses to inquiries
  • Customer care and service-related communications
  • Informational communications regarding Carolina Vein Care
  • Promotional messages regarding services or offers when you have consented to receive those communications

SMS consent and phone numbers are not shared with any third parties or affiliates.

Your consent to receive SMS/text messages is voluntary. You may withdraw your consent at any time.

If you consent to receive SMS from Carolina Vein Care & Aesthetics, you agree to receive appointment confirmations and reminders, scheduling updates, customer care messages, informational communications, and, where applicable, promotional messages from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://carolinaveincare.com/privacy/ to see our privacy policy and https://carolinaveincare.com/site-terms/ to see our terms and conditions.

After you reply STOP, you may receive a final message confirming that you have been unsubscribed.

For assistance, reply HELP or contact Carolina Vein Care at (864) 610-1947.

How We Share Personal Information

We do not sell personal information.

We may disclose personal information when reasonably necessary to operate our business, provide requested services, maintain our website, comply with legal obligations, or protect our rights. For example, information other than SMS consent and phone numbers may be processed by service providers that assist us with website hosting, analytics, technology, communications, security, or other operational functions.

We may also disclose information:

  • When required by applicable law, regulation, subpoena, court order, or other legal process
  • When necessary to investigate suspected fraud, security threats, misuse, or unlawful activity
  • When necessary to protect the rights, safety, or property of Carolina Vein Care, our patients, our employees, or others
  • As part of a business transaction such as a merger, acquisition, restructuring, or transfer of assets, subject to applicable law

SMS consent and phone numbers are not shared with any third parties or affiliates. SMS opt-in information will not be sold, rented, or provided to third parties or affiliates for marketing or promotional purposes.

Email Communications and Newsletters

You may choose to receive email communications from Carolina Vein Care, including appointment information, service updates, educational information, newsletters, or promotional communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe instructions included in the communication.

Email may not always be a secure method of communication. Please do not send sensitive medical information through ordinary email unless specifically instructed to do so through an approved secure method.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to provide website functionality, remember preferences, analyze website activity, and improve the visitor experience.

Cookies may be used to:

  • Remember website preferences
  • Support website functionality
  • Measure website traffic and usage
  • Understand how visitors navigate the website
  • Evaluate the performance of advertising and marketing campaigns

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain website functionality.

Analytics Tools

We may use Google Analytics and other analytics services to understand how visitors use our website.

Analytics information may include:

  • Pages visited
  • Time spent on pages
  • Browser and device information
  • Referring and exit pages
  • Date and time of website access
  • General website interaction data

We use this information to understand website performance and improve the user experience.

Advertising and Remarketing

We may use advertising and measurement technologies provided by companies such as Google and Meta/Facebook.

These technologies may use cookies, pixels, or similar identifiers to help us:

  • Measure advertising effectiveness
  • Understand website interactions
  • Reach audiences who may be interested in our services
  • Deliver more relevant advertising

These companies may process information according to their own privacy policies and privacy settings.

Our use of advertising and analytics technologies does not alter our policy regarding SMS information. SMS consent and phone numbers are not shared with third parties or affiliates.

Social Media Features and Embedded Content

Our website may include links, social media features, videos, or other content provided by third-party platforms such as Facebook, Instagram, YouTube, or similar services.

These services may collect information about your interaction with their content according to their own privacy policies.

We encourage you to review the privacy practices of these services before interacting with third-party content.

External Links

Our website may contain links to websites that are not owned or operated by Carolina Vein Care.

We are not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review the privacy policy of any external website before submitting personal information.

Public Forums, Reviews, Testimonials, and Comments

If our website allows reviews, testimonials, comments, or other publicly visible submissions, information you choose to post may become publicly available.

Please use discretion and avoid including sensitive personal or medical information in publicly visible content.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide requested services
  • Maintain appropriate business and communication records
  • Comply with applicable legal or regulatory requirements
  • Resolve disputes
  • Enforce agreements
  • Protect our legal rights

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission, electronic communication, or information-storage system can be guaranteed to be completely secure.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through the website.

If we become aware that personal information from a child under 13 has been collected inappropriately, we will take reasonable steps to delete it.

HIPAA and Protected Health Information

Carolina Vein Care is a healthcare provider. Certain information collected or maintained in connection with patient care may constitute Protected Health Information under the Health Insurance Portability and Accountability Act (“HIPAA”).

Information submitted through secure patient systems, medical records systems, or other designated healthcare channels may be governed by our Notice of Privacy Practices and applicable healthcare privacy laws in addition to this Website Privacy Policy.

Our standard website contact forms are intended for general inquiries and appointment requests and should not be used to submit detailed medical information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.

When we make changes, we will update the “Last Updated” date displayed at the top of this page. We encourage visitors to review this Privacy Policy periodically.

Contact Us

Carolina Vein Care & Aesthetics
2817 Woodruff Road
Simpsonville, SC 29681

Phone: (864) 610-1947
Email: info@carolinaveincare.com

Now Offering Virtual Vein Screenings

Safely and securely send photos to our office so you can perform a self-assessment from the comfort and privacy of your home! Click on the button below to start your complimentary self assessment virtual vein screening, and we will contact you for a consultation.